Mastering More - Terms and Conditions

 

This Agreement is Made Between

Coach, Louise Cornell

and

The Coachee,

 

Terms

This agreement will begin upon acceptance. 

The services to be provided by the coach to the client are coaching or tele-coaching, as designed jointly with the client. Coaching, which is not advice, therapy or counselling, may address specific personal projects, business successes, or general conditions in the client's life or profession.

 

Coaching Relationship

Throughout the working relationship, the coach will engage in direct and personal conversations. The client can count on the coach to be honest and straightforward in asking questions and making requests. The client understands that the power of the coaching relationship can be granted only by the client, and the client agrees to do just that: have the coaching relationship be powerful. If the client believes the coaching is not working as desired, the client will communicate that belief and take action to return the power to the coaching relationship.

Payments and Fees - 

This program is non-refundable, and if you are using a payment plan you are obligated to pay as agreed, on the dates agreed and in full.

Client may pay for services rendered by credit card using Stripe or PayPal and understands and agrees that Client is financially responsible for all payments.

 

  • This secures your place for Coaching with Louise Cornell. By signing this contract, The Client is agreeing to recognise that payments are non-refundable.
  • The Client is responsible for any fees incurred by a Debt Collection agency
  • Due to the extensive time and effort that goes into the Program, there is no refund policy. Coach does not tolerate or accept any type of chargeback from your credit card company. 
  • This program has no cancellation policy. You are under contract to finish the entire payment plan even if you decide to not finish the program.
  • Transfers are not available to any other course/programs of Louise Cornell.
  • The fee payable by the Client is exclusive of GST.

 

Refund Policy

Due to the extensive time and effort that goes into the Program, there is no refund policy. Coach does not tolerate or accept any type of chargeback from your credit card company. 

 

Conditions

This Agreement will not take effect, and Coach will have no obligation to provide 1:1 coaching services until Client agrees to these Terms & Conditions upon checkout and makes full payment.

Your coaching container will not extend beyond this period and all coaching calls are to be used within this time frame.

 

Client’s Duties

Client agrees to abide by this Agreement and to pay Coach’s invoices on time. 

 

Mutual Nondisclosure

Coach and Client will discuss Client’s business and financial goals and other personal information, and other private information. Coach agrees not to voluntarily disclose said information to any third party without Client’s written authorization or as required by law. 

Client agrees not to disclose any proprietary information Client will receive from the 1:1 coaching services, including, but not limited to, coaching materials and coaching methods, both during and after the termination of the coaching services. 

 

Confidentiality 

Coaching is a process that requires commitments among the Client and Coach to provide a safe environment for support, mutual accountability, and collective wisdom. 

Client agrees that all information shared in coaching sessions is confidential and Client will keep the confidentiality of all coaching participants.

 

Intellectual Property Protection and Personal Use

Client understands and agrees that the 1:1 coaching materials, including, but not limited to, documents, videos, photos, graphics, designs, and other files, are the proprietary property of Coach and are protected by Australian intellectual property rights. 

Client is granted a single non-transferable license to download, view, copy, and/or print the coaching materials solely for Client’s personal, non-commercial use. 

Any other use of the coaching materials in, including, but not limited to, for any commercial use, copying, republication, distribution, transfer, performance, display, or reproduction other than as indicated above, is strictly prohibited. 

Client agrees not to use the coaching materials in any manner that constitutes an infringement of Coach’s intellectual property rights. Unauthorized use constitutes theft and Coach reserves the right to prosecute theft to the fullest extent of the law.

 

Legal and Financial Disclaimer

Client understands and agrees that the coaching services are not to be used in lieu of advice from a licensed attorney, accountant, psychologist and/or financial advisor. The information provided is not business, financial, or legal advice. Client is advised to consult with an attorney, accountant, and/or financial advisor in Client’s area who understands Client’s particular personal, business, and/or financial situation so that Client can take the right steps for Client and Client’s business or situation.

 

Earnings Disclaimer 

Client understands and agrees that the 1:1 coaching services are intended to provide information and education to assist Client in attaining Client’s goals. 

Client understands and agrees that Client’s success depends entirely on Client’s business experience, motivation, and individual capacity. There are no guarantees of any kind as to Client’s earnings and income. 

 

Medical Disclaimer 

Client understands and agrees that the 1:1 coaching services are not intended as medical, psychological, or psychiatric advice and are not intended to provide diagnosis, treatment, prevention, cure or guarantee. 

The information provided is not a substitute for professional medical, psychological, or psychiatric advice, diagnosis, or treatment for Client’s individual condition and circumstance.

 

Assignment

Neither Coach nor the Client may assign the rights or obligations set forth in this Agreement without the written consent of the other, which consent shall not be unreasonably withheld. 

 

Notices

Any notice required or desired to be given pursuant to this Agreement shall be deemed to have been given when (a) personally served, or (b) sent by e-mail to the address set forth below the signature of the person to whom notice is sought to be given. 

 

Termination

Client and Coach may terminate this Agreement at any time with 14 calendar days written notice. When Coach’s services terminate, all unpaid charges will immediately become due and payable.

 

Cancellations or Rescheduling

Showing up for your Coaching Calls is important as it shows a commitment to yourself, your business and your growth. Should you need to cancel or reschedule your Coaching Calls for any reason, please provide a minimum of 24 hours notice via e-mail to [email protected]. 

Cancellations or rescheduling of Coaching Calls with less than 24 hours notice may be forfeited. 

If a true emergency occurs, please email me immediately, and at my sole discretion, I will determine whether your call may be rescheduled; otherwise, it is forfeited.

 

Entire Agreement

This Agreement expresses the full and complete understanding of the Parties with respect to the subject matter hereof and supersedes all prior or contemporaneous proposals, agreements, representations and understandings, whether written or oral, with respect to the subject matter hereof.

 

Modifying the Agreement

This Agreement may be amended only in a writing signed by both Parties.

 

Indemnification

Client shall indemnify and hold Coach harmless from any and all loss or liability arising from performing services under this Agreement. Client agrees at all times to defend, hold harmless, and indemnify Coach from any cause of action, lawsuits, judgments, including attorney’s fees and costs, arising from Client’s use of the coaching services and information provided on or in Coach’s website, programs, and/or services.  

THE COACHING SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. 

CLIENT AGREES THAT COACH IS NOT LIABLE TO CLIENT OR OTHERS IN ANY WAY FOR DAMAGES OF ANY KIND ARISING OUT OF OR RELATED TO COACH’S 1:1 COACHING SERVICES OR ANY INFORMATION PROVIDED ON OR IN COACH’S WEBSITE, PROGRAMS, AND/OR SERVICES, INCLUDING, BUT NOT LIMITED TO, INDIRECT, INCIDENTAL, CONSEQUENTIAL, AND/OR SPECIAL DAMAGES.

COACH’S CUMULATIVE LIABILITY FOR ANY LOSS OR DAMAGE TO YOU OR OTHERS ARISING OUT OF OR RELATING TO THIS AGREEMENT SHALL NOT EXCEED $200 (AUD). 

Coach expressly excludes any liability to the fullest extent of the law. 

Should Coach be required to defend herself in any action directly or indirectly involving Client, Client agrees to provide any documents, testimony, evidence, or other information Coach deems useful to her free of charge.

 

Waivers 

No failure to exercise and no delay in exercising any right, remedy, or power under this Agreement shall operate as a waiver thereof.

 

Dispute Resolution

This Agreement will be governed by and interpreted in accordance with the laws of the State of Western Australia, without regard to conflict of laws principles, and all claims relating to or arising out of this contract, or the breach thereof, whether sounding in contract, tort or otherwise, shall likewise be governed by the laws of Western Australia, excluding that State’s conflict of laws principles.

The Parties hereby irrevocably consent to the jurisdiction of the state and federal courts located in Western Australia, Australia in any action arising out of or relating to this Agreement. By signing this Agreement, both Parties submit to the exclusive jurisdiction and venue of these courts and waive any defence of forum non-conveniens.

 

Miscellaneous

 (a) This Agreement shall be construed as to its fair meaning and not strictly for or against either Party.

(b) The headings hereof are descriptive only and are not to be construed in interpreting the provisions hereof.

 

Counterparts and Right

(a) This Agreement may be executed in any number of counterparts, each of which shall constitute one and the same original. If this Agreement is signed in counterparts, no signatory hereto shall be bound until both Parties named below have duly executed, or caused to be duly executed, a counterpart of this Agreement.

(b) The person signing on behalf of each Party represents that he or she has the right and power to execute this Agreement.

The Parties have executed this Agreement as of the date the first payment is received by Coach.

THE PARTIES HAVE READ AND UNDERSTOOD THE FOREGOING TERMS AND AGREE TO THEM.  CLIENT SHALL RECEIVE A FULLY EXECUTED DUPLICATE OF THIS AGREEMENT.

 

Declaration

I understand that I am working with Louise Cornell for professional coaching at the agreed fee. Professional coaching is distinctly different from counselling, psychotherapy or psychoanalysis and does not deal with the diagnosis or treatment of emotional problems. Since professional coaching does not constitute medical consultation or treatment, health insurance does not apply. These fees may be considered deductible business expenses.